Cookies Policy
Last Updated: 2 April 2026
This Cookies Policy explains how Kembali Recovery Center (“Kembali Recovery Center”, “we”, “our”, or “us”) uses cookies and similar technologies on this website.
By continuing to use our website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to your browser settings and any consent choices made through our website.
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, improve user experience, remember preferences, and provide information about how visitors use the website.
Cookies may be set by us directly or by third-party services that we use to support website functionality, analytics, marketing, or communication tools.
Why we use cookies
We may use cookies and similar technologies for the following purposes:
- To ensure the website functions properly
- To remember user preferences and settings
- To understand how visitors interact with the website
- To improve website performance, usability, and content
- To help us monitor traffic, engagement, and service enquiries
- To support embedded content, forms, chat tools, or call tracking features where applicable
- To help protect the website against misuse or malicious activity
Types of cookies we may use
Strictly Necessary Cookies
These cookies are essential for the basic operation of the website. They may enable page navigation, security, form submission, and other core functions. The website may not function properly without them.
Performance and Analytics Cookies
These cookies help us understand how visitors use our website, including which pages are visited, how users move through the site, and whether any errors occur. This helps us improve the website and user experience.
Functionality Cookies
These cookies allow the website to remember choices you make, such as language preferences or other settings, to provide a more personalised experience.
Third-Party Cookies
Some pages or services may rely on third-party tools such as analytics providers, embedded maps, videos, chat widgets, booking systems, or advertising platforms. These providers may place cookies on your device in accordance with their own privacy practices.
Sensitive enquiries
Because our website relates to addiction treatment, mental health support, and recovery services, we recognise that some website visitors may be seeking highly sensitive information. We aim to use website technologies responsibly and to limit unnecessary data collection wherever reasonably possible.
However, if you submit information through forms, contact features, or other tools on the website, technical data may still be processed to operate those systems securely and effectively.
Managing cookies
Most web browsers allow you to manage, block, or delete cookies through your browser settings. You can usually:
- View what cookies are stored
- Delete existing cookies
- Block cookies from particular websites
- Block all cookies
- Clear cookies when you close your browser
Please note that disabling certain cookies may affect how the website functions and may limit your experience or prevent some features from working correctly.
Third-party services
We may use third-party tools and service providers to help us operate the website, understand website usage, or respond to enquiries. These services may place cookies or collect technical data in accordance with their own policies.
Where applicable, visitors should also review the privacy and cookie information of those third-party providers.
Changes to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in legal requirements, website features, or the technologies we use. Any updates will be posted on this page with the revised effective date where appropriate.
Contact us
If you have any questions about our use of cookies or this Cookies Policy, please contact us through the contact details provided on our website.