Last Updated: 2 April 2026
Terms & Conditions
These Terms & Conditions govern your use of the Kembali Recovery Center website. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
Website purpose
This website is intended to provide general information about Kembali Recovery Center, our treatment philosophy, our services, and related recovery information. It is provided for informational and contact purposes only.
Use of this website does not create a therapist-client, doctor-patient, clinical, advisory, or other professional relationship between you and Kembali unless and until formal admission, assessment, and service arrangements have been completed.
No guarantee of outcomes
Any information on this website regarding addiction recovery, treatment support, wellbeing, or rehabilitation is general in nature unless expressly stated otherwise. Recovery outcomes vary between individuals, and no statement on this website should be interpreted as a guarantee of treatment success or a promise of any particular result.
Use of website content
All text, branding, graphics, design elements, layout, logos, images, and website content are the property of Kembali Recovery Center or used with appropriate permission unless otherwise stated.
You may view and use the website for personal, non-commercial, lawful purposes only. You must not:
- Copy, reproduce, republish, or distribute website content without permission
- Modify or exploit any part of the website for commercial purposes
- Attempt to gain unauthorised access to the website, servers, or connected systems
- Use the website in any way that is unlawful, harmful, misleading, or abusive
- Introduce viruses, malware, malicious scripts, or other harmful material
Accuracy of information
We aim to keep the information on this website accurate, current, and helpful. However, we do not guarantee that all content is always complete, accurate, or up to date. Information may change without notice, including details relating to programs, accommodations, treatment approaches, admissions, pricing, availability, and contact methods.
You should not rely solely on website information when making medical, legal, financial, or treatment decisions.
Enquiries and communication
If you contact us through forms, email, WhatsApp, phone, or any other contact method shown on the website, you agree to provide information that is accurate and not misleading.
You should avoid sending confidential or highly sensitive personal or medical information unless necessary for your enquiry and unless you are comfortable doing so. While we take privacy seriously, website and email communications may not always be the most secure method for transmitting sensitive personal information.
Third-party links
This website may include links to third-party websites, services, articles, maps, booking tools, or social media platforms. These links are provided for convenience only. We are not responsible for the content, security, availability, or privacy practices of any third-party websites.
Accessing third-party websites is at your own risk.
Limitation of liability
To the fullest extent permitted by applicable law, Kembali Recovery Center shall not be liable for any direct, indirect, incidental, consequential, or special loss or damage arising out of or connected with:
- Use of or inability to use this website
- Reliance on website content
- Errors, omissions, interruptions, or delays
- Temporary unavailability of the website
- Technical issues, cyber incidents, or unauthorised access
- Actions taken based on information found on the website
Nothing in these Terms & Conditions excludes liability where such exclusion would be unlawful.
No emergency service
This website is not an emergency service, crisis intervention platform, or substitute for urgent medical or psychiatric care. If you or someone else is in immediate danger or experiencing a medical or mental health emergency, seek urgent professional assistance through appropriate local emergency services.
Privacy
Your use of this website is also subject to our Privacy Policy and Cookies Policy, which explain how personal data and website technologies may be used.
Changes to these Terms
We may update these Terms & Conditions from time to time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing use
These Terms & Conditions apply to your use of this website regardless of where you access it from. Additional legal requirements may apply depending on your local jurisdiction and the nature of any services requested.
Contact
If you have any questions about these Terms & Conditions, please contact us using the details provided on our website.